The pay ranges from about $12 to $15 an hour for basic call center work, but up to $30 for more specialized work involving healthcare and insurance sales. And, it’s why some of the biggest names trust our agents to represent their brand. When things go wrong, you can help make it right. LIVEOPS AGENT SERVICES, LLC: ALABAMA FOREIGN LIMITED-LIABILITY COMPANY: WRITE REVIEW: Address: 555 Twin Dolphin Drive Ste 400 Redwood City, CA 94065 Example of parsing out any parentheses, spaces and hyphens from a US phone number. Become an At-Home Agent Join the Liveops Corporate Team Liveops is the premier virtual contact center in the cloud. A free inside look at company reviews and salaries posted anonymously by employees. 203 Redwood Shores Parkway. Don’t just satisfy customer expectations. Our innovative team has continued to grow and lead the industry to stay on the cutting edge of call … Step 2. Liveops is a recognized thought leader in the virtual call center and customer service industries. Become an Agent Become an Agent. Copyright © 2021 Liveops, Inc. All rights reserved. With Liveops outsourced government call center services, you can supercharge your public service with a flexible, secure virtual contactcenter built for the needs of your federal, state or local agency. Check out the latest news and updates about Liveops, along with industry articles and podcasts we’ve been featured in. Liveops first began our revolutionary virtual call center model over 20 years ago, pioneering solutions in a space stuck in the old brick-and-mortar call center mindset. Click the Call button. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. Call Center in Dayton, OH. * Easy Configuration - Azure Active Directory provides a simple step-by-step user interface for connecting LiveOps Contact Center to Azure AD. And not a moment too soon. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. With LiveOps, agents are empowered with the latest and greatest interaction tools to provide a stunning customer experience. Silicon Valley. LiveOps Cloud Contact Center . Millions of people are staying home. Click on the button "New Blocked ANI" Step 4. Your customers deserve the best at every touchpoint. Want to become a Liveops agent? Ready to Improve Your Customer Experience? Each customer interaction creates an opportunity for customer advocacy or attrition. Enter the details and save the Changes . Login into your call center. Yeah, me neither. See Our Latest Jobs. Liveops agents’ industry backgrounds and greater depth of skill deliver better customer experiences. Work-from-home Customer Service opportunities. Step 1. Become an Agent Become an Agent. Japan. Phone Number 800-908-4502 Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. Remember slow news days? Provider of freedom and autonomy ~ Liveops provides virtual, flexible Independent Contractor Agents to Fortune 500 Companies to assist in handling their customer care call. 1601 S Mo Pac Expy Suite 100 Austin, Texas 78746. Our number one goal is to serve you. Get Directions → GM Regional Customer Care Operations, major utility. Reviews from Liveops employees about working as a Customer Representative at Liveops. Fill out this form to be connected with the Liveops sales team. Parents in 2020 have seen unique challenges in their family lives, and often their professional lives. LiveOps gives companies a 24/7, 360-degree ability to connect with their customers faster, better, and more efficiently. How to use the Block Number Feature . Please take a short survey to improve our website. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 6,500+ pre-built integrations. Thane - Belapur Rd, Turbhe. Do you track their hours? Earlier this month we held our final virtual roadshow of 2020! Japan. Liveops - Customer service jobs in Columbus, OH What is Liveops? Please contact us at press@liveops.com. Contact Us. See BBB rating, reviews, complaints, & more. Connection is key: maintaining community virtually In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. Browse case studies, customer service tips and other helpful resources for enterprises. This organization is not BBB accredited. We didn’t just evolve the remote call center model, we revolutionized it. Redwood City, CA 94065. Become an At-Home Agent Join the Liveops Corporate Team Liveops is the premier virtual contact center in the cloud. Marketplace forum (MSDN) Marketplace in Azure Government. Select the number to call from the customer's contactable numbers. Navi Mumbai. Best Cities for Jobs 2020 NEW! Chiyoda City. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Liveops online call center opportunities put you in the driver’s seat, giving you the flexibility to be self-employed – set your own hours and work from anywhere. Redwood City, CA 94065-2132. http://www.liveops.com. Find a consulting partner. Okta provides Single Sign-On (SSO) for LiveOps On-Demand Contact Center. We live in turbulent, unpredictable times. You can also unblock a previously blocked number at a later stage. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Q: I have questions about the background or tech check. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. India. We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Contact a sales representative at Liveops to learn more about our contact center solutions. 1007-1008, 10th Floor, Arcadia, 195, NCPA Marg, Nariman Point. You can use the Dial out number search field to search for a contact number if the customer has many to choose from. On a weekly basis, the active number of Liveops agents before the pandemic was between 15,000 and 20,000. Most Liveops call center work is business-to-consumer support. Interested in learning more about our contact center solutions? Keep customer and company information safe with best-in-class security and session encryption. Life doesn’t always run on a schedule. Join the Liveops team. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. A: Liveops will contact you via email within 2 business days. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. A: You can request another link, or ask questions about your onboarding status here . Browse case studies, customer service tips and other helpful resources for enterprises. Learn about Liveops culture, salaries, benefits, work-life balance, management, job security, and more. Business Profile. We've been partnering with Liveops since 2010 for all our inbound needs. Find Out How & Apply →. Believe it or not, 2020 is almost over. In the Cloud Contact Center, all calls are assigned to a Campaign. Among the COVID-19 pandemic, economic turmoil, civil unrest, the US presidential election, hurricanes, wildfires, and more, this... It’s Time to Redefine What Productivity Means at Your Organization How do you measure your team’s productivity? Follow @AzureMktPlace. Liveops Nation; Contact Us; Apply Now. Our clients are... – More. Jobs. Their consistency, professionalism and customer service are unparalleled in the industry. LiveOps, Inc. 555 Twin Dolphin Dr STE 400. 108 Liveops reviews. 1 Chome-5-1 Ōtemachi. This holiday season transform your business year-round, Give yourself the gift of a better job this holiday season, 4 Ways to Culitivate Productivity in a Remote Workforce, Redefining Productivity in your Organization, Business Insider: Working parents earn from home, featuring Liveops agent. Best Cities for Jobs 2020 NEW! Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network. Suite 260. Working mothers, in particular, have become victims of unemployment, faced with the choice... What Does Business Continuity Really Mean? Your number one goal is to serve the public. And, it’s why some of the biggest names trust our agents to represent their brand. (800) 411-4700. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Liveops is a recognized thought leader in the virtual call center and customer service industries. Company profile page for LiveOps Inc including stock price, company news, press releases, executives, board members, and contact information Request a product. 1 (800) 411-4700 1 (800) 411-4700 . The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Director of Customer Care, healthcare organization. Review the Agent Opportunities pages to learn more about the call types available, and determine which best match your skill set.Once you’re an agent, you can expand your business by exploring additional opportunities that appeal to you. Companies and brands can now engage in two-way, real-time interaction on the customer's channel of choice. Call Center. If you love helping people and want the flexibility of working from home, you’ve found an unparalleled opportunity to create exceptional customer service experiences for top brands. Test Drives. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. Liveops Nation; Contact Us; Apply Now. For customers. November 10, 2020 Chiyoda City. Our clients are... – More. Find Out How & Apply →. With more than 20 years of experience offering flexibility, scalable talent and… Jobs. The easy-to-use desktop interface allows them choose one of many interaction channels–voice, email, chat, SMS, or social media–to reach out to consumers and interact with them on their preferred terms. Please take a short survey to improve our website. Platform + Apps = Transforming customer service in the social enterprise . For example, if the phone number attribute is “+1 (480) 265-4733”, the following will format is as “14802654733”: Example of grabbing the first 3 digits from the ANI, excluding the leading “+” if there is one. If a customer calls into the LiveOps Support and has phone support, a ticket will be created on their behalf in the LiveOps Case Portal. Want to become a Liveops agent? Apply Now. 472 Liveops reviews. Working from home comes with a multitude of benefits – from saving time on your daily commute to improving your work-life balance. Liveops Agents take calls for a wide variety of industries and customer needs, which vary with each opportunity. Work around your life. We'd like to hear more about your experience and the programs you've worked on so we can work to improve. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. Copyright © 2021 Liveops, Inc. All rights reserved. Without a doubt, they are the most organized company we’ve ever worked with. This Holiday Season Is an Opportunity to Transform Your Business Year-Round It’s a holiday season unlike any other. Let's get in touch. First name * Last name * Job Title * Company name * Email * Phone number * A free inside look at company reviews and salaries posted anonymously by employees. Specialties: Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. Go to "Routing" and then go to "Blocked ANI's" Step 3.