It’s been a couple a months now with this mattress and it is the best mattress I have ever had. after 2 hours on hold to customer service they said they would give me a gift card for the cost of the mattress. I asked. We purchased the Hidrasund mattress 3 months ago, it is very, very Firm! Love the ice cream - good, low-fat, and super-cheap. I finally ask to speak to a manager and they say they don't have a manager working for the next couple of days. Furniture shopping is an oftentimes tedious and mundane task. Possibly you’re somebody who likes to begin on your back and roll over to your side. What certifications do Casper mattresses have? For both times, I had to call customer service, average waiting time is 40 mins, to find out that my delivery is canceled. At 3pm called American Logistics. Sprung mattress Double $ 179 (48) New. 4. Got home at 11am. Less than 2 months later the bed started to sag in the middle. IKEA's customer service was so bad, I was waiting for 1 hour to finally someone answered my call. You told me it's from 11-3 and now is 9-11 and you are telling me at 9:05???) Blessedly the dining table was in stock. It is still firm but does not cause any back or side pain, the topper can be easily swapped around, unlike other brands where they are attached and I like the fact that the materials are predominantly natural ones. I can't imagine why people actually take road trips to come to IKEA. Chinese manufacturers have been putting a layer of fiberglass underneath the cover of their mattresses so they can meet flammability standards. I went all the way back to the store to get answers and they said it wasn't delivered because the BOX SPRING COVER was out of stock! It is more responsive than memory foam and bouncier. Luma incorporates latex in the building of each of its mattress designs. The cons: Sagging issues for many people. Again nobody picked up the phone. We went here to buy pillow top. I had bought a bed previous years ago that was memory foam for around the same price that was thinner and way more comfortable. I asked one of the assistance, he told me this have two location. Meistervik is another thin foam mattress by IKEA. That’s fiberglass. I’ll probably keep this mattress for a couple years and get something different and more comfortable. Because of mandatory flammability standards for mattresses, some companies are putting fiberglass in the mattresses to meet the guidelines, while others are adding chemicals. I would think the company would expedite the item since it was their mistake, but clearly they do not do that. When she was done she walked away and seemed to meander around-She never said to me when I arrived "I am sorry but when I am done with this person in front of you I will be leaving" . These are the five safest fiberglass-free mattresses: Why do manufacturers put fiberglass in their mattresses? I call IKEA, they are after all the ones I paid, they arranged this delivery. Firmness. With only a very thin polyurethane layer, it has a firm and bouncy structure that most disagree with. It doesn't affect" functionality" but I feel sad about that. My IKEA experience: After graduating and moving across the country, I found myself in an empty hardwood studio with a suitcase, stereo, and debt... Trip 1. Having said this, it's worth noting that my husband and I are both (predominantly) back sleepers and I don't think this particular mattress and topper combination would be soft enough for a side sleeper. Fiberglass is made from sand, which is crystalline silica, but fiberglass is fiberglass, and sand is sand, and silica is not fiberglass. No special mattress just one of their main ones they sell all the time. The Hesseng medium/firm is not supportive whatsoever, it feels like an air bed with 1/3 of the air let out, moving around in the bed throws you off balance, the mattress digs into your back and hips. We were told the original delivery time was no longer correct. CANNOT GET OUR MONEY BACK! I like a firm mattress. My husband has back problems and I’m 7 months pregnant and we can both say we rather sleep on the floor or on the couch then on this thing. This matress is huge and heavy! A week and a half ago I ordered my mattress and king size bed. You can only swap mattresses once at IKEA so we are stuck with a £600 mattress that we can't sleep on. In regards to delivery, I had to have a king size mattress delivered, there is no other option this bed had to be delivered. I have disassembled and donated my bed. They offer a selection of foam, latex-blend, and spring mattresses for the price conscious shopper. We wanted a reasonably firm mattress with sufficient padding, but preferred to avoid memory foam due to concerns about toxicity. The reason they gave us that they couldn't locate it in the warehouse! To clarify, our memory foam mattresses do not contain fiberglass, modacrylic, or silica in our covers. Higher end memory foam mattresses that are made in America – like Amerisleep – don’t use fiberglass in their beds. There excuse was because they didn't have the proper employee to use the machine to get my order that was up high. I only wish I could have bought a split king LENGTH in the 2 twins we bought. It doesn’t get much better than that. The Hjellestad is another thicker hybrid style mattress with pocketed coils and polyurethane foam for the comfort layers. If you spill anything on your mattress, spot clean the affected area but DO NOT remove the cover unless you’re prepared to throw away everything you own and start over. We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. It's been OVER TWO MONTHS since I ordered this mattress and I don't have it. These are made from a mix of coils, latex, and memory foam, Not only that, but this also assists to minimize whatever cons are there in a particular type. Woe be unto you, shopper, should you ever need to speak with a live rep: it is a cyber no man's land. At 7pm, my husband called customer services, trying to figure the delivery window. Uh why would anyone want to just remove a mattress? We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Here is the painful part. It's simple, cheap but has tons of underneath storage, which we need since we live in a studio apartment downtown. I decided it was a great deal so I purchased the discounted mattress instead of paying full retail. But I was waiting for 45 minutes still not get though the phone. Spring for a real mattress. It feels wonderful. For more information, please check out our full Disclosure page. The top layers will get the most compression with time, and the addition of this premium material so near the top will unquestionably increase the mattress’s durability. (I got a lot done around the house while on hold.) I took it in. The pros: Slim mattress at a competitive price point. The mattress arrived at my home with no plastic, and an additional large round dirt stain on the corner at the head of the mattress, and another stain on the "pillow" top of the mattress. NIGHTMARE; probably will never shop there again -$600 of total crap passed off as a table, chair, and entertainment center and some other junk GF in town, excited to go finish equipping the apt; pretty much everything picked out before we arrive... After 4 hours of wandering around that maze fighting the crowd we arrive at the self serve area... and cant find *anything* we need. I freaked and told my husband to inspect it, low and behold it was a bed bug. We ended up buying a 3 inch gel foam topper from another retailer and now I sleep great. It actually hung up on me! The Puffy Mattress (10″ – 3 Layers) This model is built from three kinds of memory foam. Some sellers refer to “silica” as part of their product. We wake up with back pain, knee pain, toss and turn. Great return policy!!! However, my expensive sleepmaker also only lasted 8 years and I hear the same of other beds, so even if this one lasts about the same amount of time before needing replacement, I will save money. Both of their flagship mattresses are certified fiberglass-free. Waited 20 mins to connect to a rep. This is our first king size mattress and we are loving it! The dining table: painfully difficult to assemble (but that's expected), but the finish is chipped off in multiple places.. unacceptable. Its sad that we can only get a store refund for a defective product. We go and everything seemed fine... until we got home. It is 3.5 hours later and nothing. This one is much more affordable and better quality. I will seek legal help for this! No smell and super coooomfotable. Neither of us are heavy. Why do regulatory bodies not take action and ban their use is a debate for another time. One piece of feedback that a lot of customers have for their mattresses are that they are too firm. We bought the firm king sized mattress with the extra mattress topper and like another reviewer, we found it to be very firm at first but loved it anyway because we could move without disturbing each other. WORTH EVERY PENNY!!!! Many people don’t learn that they’ve been sleeping on tiny shards of glass until they spill something on the bed and remove the cover in a misguided attempt to clean it. Today I bought a mattress it took about 15 min to get it and pay. Don't buy it. At just under 14'' thick, the Hidrasund is a large mattress (the king size weighs over 200lbs) that features other natural materials such as wool, cotton, and coconut fiber. I let him know that another Dynamex employee let me know that my delivery would happen tomorrow and I could expect to get a delivery window today. THIS is the BEST MATTRESS I have EVER SLEPT on!!! She said somebody from post sales would call next day. How do I orient my mattress? We take in more data points than just our own and encourage our users feedback. PUFFY MATTRESS REVIEW Purple Mattress Test. Here it is over a week since I placed my order and I still don't have everything to make my order complete, for an order I was told that everything was in stock. Eight Sleep Pod is a foam mattress which contains sensors, a water-circulating system, and an accompanying smartphone app. Great support for my back, and when I wake up I feel super rested. Judging from the extraordinarily high call volume, all circuits being busy, and a non-functioning email contact -- supposed to be up and running by August 29th, but still not -- I would say I am not the only patron with a problem. 20 more minutes and my order was finally ready. Purchased at 1st the Haugsvar Firm. There's no doubt that it will be cheaper and more efficient. After talking to the driver this time, her voice softened and said that the driver told me that "well, they forgot to deliver the mattress, and it is still in their truck". We bought this extra firm mattress for extra support. They told me, "go ahead and take the mattress in and they will take a look at it. I don't like sales people most of the time because they are too pushy or most customer service people don't spend that much effort into explaining things, but this was a diamond in the rough. I was unable to refuse the product because the document I signed stated IKEA wouldn't replace the product because it was "as-is", so I'm stuck with the dirty smelly mattress. Yes, this is the fault of the delivery company, but I hold both IKEA and Dyamex responsible. Boy was he right! Got transferred, waited for another 5-10 mins, a female rep answered, I explained the situation, she asked for my order number, after I answered, I was immediately put on hold, waited for another 5-10 mins, then a guy picked up and said he can't help me, he only supports deliveries to Canada. We’ve been sleeping on this for a few months now and we absolutely love it. The cons: Problems with durability and sagging over a short period of time. Only downside was they lowered price by 200 dollars right after we got ours. He said yes it is mold but the warranty is expired! At a total thickness just under 10'', it aims to be a medium firmness mattress. I will NEVER buy a bed from here again as much as I love Ikea. I enjoy their food. Do Puffy Mattresses Have Fiberglass. It is just one piece of foam and quite firm. We originally purchased a mattress about 2 years ago that we felt didn’t satisfy our needs about 3 months later we went into IKEA and decided to exchange it for this one. We can’t feel each other move much in the night. I'm still missing my $600+ dollars and I'm looking to go back again to settle this once and for all. I paired it with a platform steel bed frame and the support is excellent! Best soft fiberglass-free mattress | Buy from Amerisleep | Learn more. 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