[9] There is a difference between SmarTrip and CharmCard on the maximum value that can be stored on the card: SmarTrip can store up to $300 in value, while CharmCard can store up to $200. [15] A microchip contained within the card stores its value, as well as the rider's most recent entry and exit points, and a unique identifier. Click on "Managing Your SmarTrip Account." [24], In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. For quicker service, provide your own SmarTrip card number. Contact SmarTrip Customer Service at smartrip@wmata.com or 1-888-SmarTrip (762-7874) to request that the product be resent to your SmarTrip Card. It costs $10 and comes with $8 worth of fares. Fare value is stored on the card, and fares are automatically deducted each time you ride. If you do not receive it after payment of the reservation you can consult it in the “My Bookings” section of the website. Gift card details Recipient's details. A reciprocity agreement between the MTA and WMATA allows either card to be used for travel on any of the participating transit systems in the Baltimore-Washington metropolitan area. You can buy SmarTrip cards at any of the five Arlington locations of The Commuter Store, at the Mobile Commuter Store, or online from Commuter Direct.com for $2.00, with no fare value. We will investigate the issue with your transit balance on your Apple Watch. 1200 New Jersey Avenue, SE Click on "Managing Your SmarTrip Account." On Metrobuses, the farebox will audibly beep and display the remaining value. It is not permissible to load your SmartBenefits onto another person's SmarTrip card, doing so would be a direct violation of the SmartBenefits application disclaimer that may result in your removal from the program and legal action. Starting September 1, 2012, Metro began offering $3 rebates to customers who registered their cards online after purchase. If that doesn't help, then contact SmarTrip customer service at 1-888-SMARTRIP. This negative balance must, however, be paid before the card may be used again to enter the system. Input your new card number, exactly as it appears on the back of your new card. In the Metrorail system, using the card to activate the target by will display the value remaining as the faregate opens, both when entering and exiting. [20] By 2004, 650,000 SmarTrip cards were in circulation. You may also secure a card at an authorized outlet. By late 2012 all Metrorail stations were equipped with SmarTrip vending machines. Using Transit Pass Benefits. United States Department of Transportation, National Capital Region Electronic Fare Media, You will find pictures of the various card types on the WMATA website, Office of the Assistant Secretary for Research and Technology. Whether you're a new rider or a regular commuter, To create an account you will need to supply your name, address, birthday, email address and phone number as well as the serial number on the back of the SmarTrip card. All students who live in the District of Columbia, attend a public, charter, or private school in the District of Columbia, and are between the ages of 5 and 21 are eligible for a Kids Ride Free SmarTrip Card. Updated: Thursday, April 6, 2017 Metro also sells SmarTrip cards that are preloaded with a One-Day rail pass online for the same price as just the pass alone ($14 since July 1, 2012), including all of the commemorative SmarTrip cards issued since 2009.[7]. [26], On the front of the standard SmarTrip card is a stylized picture of a Metrorail car and Metrobus in front of representations of the Washington Monument, United States Capitol, and stylized versions of classical architecture found in Washington, D.C. 1 If you're new to the SmartBenefits® program, obtain and register your CharmCard® (MDOT MTA) or SmarTrip® (WMATA) card and provide its serial number to your employer.. 2 Allocate your SmartBenefits® to MDOT MTA Mobile Ticketing through your Transit Allocation account by the 21st of the month. If you already have a SmarTrip account, simply click "Log in to Your Account." The new payment system is expected to use federal employee badges and certain smart phones in addition to the stored value cards. SmarTrip cards are 3⅜ by 2⅛ inches (85.7 mm × 54.0 mm), the same size as a credit card or driver's license. WMATA offers discounted rail and bus passes to customers who make several trips in one day, or many trips, or many short trips, in a seven-day period or calendar month; however, SmarTrip users must manually load each transit pass onto their SmarTrip cards or sign up for an autoload of the pass in advance. The card is brought into close proximity with a circular target on the top or side of each faregate rather than inserted into a slot. SmarTrip cards can hold up to $300, and can be set up to reload automatically. Download the SmarTrip app to pay for Metro and other public transit services in the Washington, DC area. Transportation.gov You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip. [32] In late 2012 WMATA installed SmarTrip vending machines at all Metrorail stations. The first two promotional SmarTrip cards were issued in 2008 to commemorate the opening of the newly built stadium of the Washington Nationals, Nationals Park. However, the unique identifier is not linked to a person's name or identity, unless one registers the card online. [28] In July 2013, a special July 4 commemorative SmarTrip card was introduced. Amount $ CLP 0. A lot of Metro riders often transfer between buses or from Metrorail to bus and vice versa. In case you do not find it, request it from reservas@smartrip.travel. "Exit fare" machines (used with paper farecards) previously did not accept SmarTrip, and riders with insufficient value to pay their fare were allowed to exit the system with any negative balance. After adding value online, you must touch your SmarTrip® card to a SmarTrip® target to complete the transaction. SmarTrip cards comply with the ISO/IEC 14443 Type B standard. * Virginia Regional Transit (VRT), a separate bus service which also serves Loudoun County, does not participate in SmarTrip. [42], The following is a list of transit systems that accept the SmarTrip card for payment. [5] Paper bus passes were eliminated in January 2011 and passes are now only available on SmarTrip.[6]. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. Note that if we mail a new card to you (e.g., to replace a lost card), we automatically register the card on your behalf. Although WMATA initially drew criticism due to the limited number of SmarTrip sales locations, distribution has expanded to local convenience stores and supermarkets. Effective October 1, 2013, the price of the card was reduced to $2, the rebate program was discontinued, and the maximum permitted negative balance upon exit was set at $1.50, with riders who would exceed this being required to use the Exitfare machines to add value to their cards.[13][14]. On March 27, 2016, Metro unveiled a new Smartrip card design, to celebrate the 40th anniversary of the Metrorail system opening. Confirm Your Identity: Enter the SmarTrip® card number, birthday, and email address you provided when you registered. Click on "Create a SmarTrip Account." SmarTrip & SmartBenefits. This also means purse funds cannot be used for cash equivalents, so a person who is authorized for a monthly bus pass in employee benefits cannot use that benefit to pay for rail travel or a day pass. SmarTrip cards must be registered in order to receive SmartBenefits (the employer-provided commuter benefit) or to have value from a lost, stolen, or damaged card transferred to a new card. At the bottom of the second page after login is the current SmarTrip ® card number that is linked to your account. A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service CenterPO Box 220568Chantilly, VA 20153. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. TRANSIT INFORMATION This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. Until 2016, riders could also add value to their SmarTrip cards by trading in paper farecards (a used farecard up to $20, or an unused farecard of any value). After that hour-long of soaking you’ll find the card becomes very flexible and if you attack the corners with tweezers you’ll eventually realize the 3 layers of the card. Purse benefits can only be used on the issuing system for that benefit, so a day pass issued by MTA on either a CharmCard or SmarTrip will only be valid on MTA, and a WMATA-issued monthly pass will not be valid on MTA even if it was loaded on a CharmCard. As of October 2010 Cubic is reportedly no longer producing the cards. I'm removing that text from the 14443 article, because I believe that much detail is out of scope, but perhaps belongs in the SmarTrip article. Using the transfer method will permanently disable the existing SmarTrip card since the phone will essentially take over that card’s serial number and other details. [1], In October 2010, WMATA announced that it was working on a replacement system because the company that makes SmarTrip cards has since gone out of business. On th screen it will tell you exactly how much money you have on your SmarTrip card. Login to your SmarTrip account and go to the Card Summary page Create a virtual card using the Wallet and add it to your SmarTrip account 2. Purchasing SmarTrip. Unlike traditional paper farecards or bus passes, SmarTrip/CharmCard is designed to be permanent and reloadable; the term "SmarTrip" may refer to both payment systems unless otherwise noted. You can also fax a note with the SmarTrip® card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153. Please try one of the solutions below. [31] The SmarTrip cards are also sold at area grocery store chains. Once your request is process you will receive email notification for CAPS Admin. However, if you have an online account, we recommend that you also add the card to your account. 1. 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