SmarTrip® for Seniors. *DC Circulator is now FREE indefinitely. WMATA did launch SmarTrip's online reload feature in September 2011. From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. You must take two actions if you lose your SmarTrip ® card. We will investigate the issue with your transit balance on your Apple Watch. I Cannot Remember My User Name Or Password. Metro officially launched the feature today following a successful pilot program that included 150,000 customers. Security. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. SmarTrip® for Seniors. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Create Account. These include “Auto Reload” features that automatically add cash every time Card balances drop below $10, a lowered price of $2 per Card and new SmarTrip dispensers in Metro locations. I forgot my user name. Account Creation Completed. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. Deals and Discounts. You may elect payroll deductions in increments of $10 with a minimum of $40 up to the current maximum per month of $270 Transit and $120 Metro Parking. Contact SmarTrip for more details on Auto Reload. I had added funds online on March 4. Forgot your username or password? SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. You can register your SmarTrip® card to protect its balance. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. Create a New Account. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. Step 2: – On the View Card Summary page, select Add Pass/Set Up Auto Reload. 4. Security. Create a New Account. SmarTrip has a feature called Auto Reload, which would spare you that Exitfare hassle by automatically adding value to the card when it drops below $10. SmarTrip® Q&A. Should you have any questions, … -MG Auto Reload ensures that customers will never have to worry about reloading a SmarTrip again. Purchasing SmarTrip. The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. Payment Agreement. Adding Passes on your SmarTrip® card. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. SmarTrip & SmartBenefits. Need assistance? You can choose to add the pass or Add & Set Up Auto Reload. User Name / Email. Please read the Payment Agreement document carefully. If you plan on signing up for your employer’s transit benefit program, you’ll need to register your card to enroll. OLD SmartTrip Card Number: 0 Don't have an account? Step 1: – Log in to your SmarTrip® account and select your card. Auto Reload. Select the option that best describes your situation: I forgot my user name and password. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. WMATA did launch SmarTrip's online reload feature in September 2011. Account Information. Vending Machines Vending machines are located in all stations. SmarTrip® Q&A. Log In. The WMATA offers to let you set an auto-reload amount for your SmarTrip account. Use Your SmarTrip Card and Make Changes to Monthly Amount. Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Card registration protects the balance on the card if the card is lost or stolen. You can register your SmarTrip® card to protect its balance. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. AD. AD. Bulk Card Registration. SmarTrip® for Seniors. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. Deals and Discounts. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. Metrorail and Metrobus SmarTrip See above Commuter Direct (a ticket by mail service) Order online through commuterdirect.com and pass(es) you have ordered will be shipped to you. From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. Wmata.com Auto Reload allows customers to set a SmarTrip® to automatically renew passes that are close to expiration and/or add Stored Value when the balance is low. Log In. However -- and this is where I want you to tell me if I'm wrong -- the lowest the website will let you set your auto-reload amount is $20. SmarTrip® Q&A. I forgot my password. Auto Reload. SmarTrip® for Seniors. Auto Reload. First Name: Middle Initial: Last Name: Suffix: Company Name: Date of Birth: Please provide at least one phone number *. Cancel. Use your SmarTrip card immediately by adding money to your card at any Metro fare card machine or the WMATA website. SmarTrip® Q&A. To continue the transition away from paper farecards, starting October 1, Metro is lowering the price of SmarTrip cards from $5 to $2, and will be available for purchase at SmarTrip vending machines and Metro commuter stores. Step 3: – Choose which pass you would like to add to your card. That's our goal! Deals and Discounts. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. User Name: Password: log in. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. SmarTrip® Q&A. To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. I didn’t use my card before March 18, and when I did, I had to… This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. By registering a card, you can report if it gets lost or stolen, plus you can reload money online and sign up for auto reload. Deals and Discounts. [25] WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Auto Reload. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". It must be exactly 10 digits and the first digit cannot be a 1. Submit. Here's what's new at WMATA: SmarTrip Card Price Change. WMATA has also launched the new SmarTrip app in the App Store. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. Register your new SmarTrip ® card to protect both your personal funds and you transit benefit. 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