A patient's medical information available through MyChart will be accessible to staff members designated by your health care provider. In addition, each health care provider chooses how to set-up its method and distribution of such communications. BJC and WUSM provide these services and this website solely as a health information resource to be accessed at your convenience. If you choose to use any such application, the application will prompt you to enter your MyChart username and password before MyChart loads your health information to your selected electronic application (e.g., a mobile phone application designed to assist in your wellbeing). A strong password is typically considered one that has the following attributes: It has a lengthy (8 characters or more) combination of upper/lower case letters, numbers, and special characters; and it does not contain and is not derived from words, names, or other common or easily guessed combinations (i.e., birth date). MyChart may monitor your activity while you are reviewing and using MyChart. We also use cookies to help identify you in respect to visits to MyChart so that we may improve your user experience, and to determine whether you visited MyChart from a particular internet link. In order to facilitate MyChart navigation, improve functionality, and personalize and enhance your experience on MyChart, we may also collect information through "cookies", as well as by tracking certain technical information about your computer which may include elements such as location, operating system, browser, MyChart entry and exit points, and travel through MyChart. MyChart allows certain electronic applications to access several types of health information within your MyChart account. If you become aware of any actual or suspected unauthorized use or disclosure of your information or your user name or password, you should immediately contact us. Or, if you already have an activation code, please click Have an Activation Code? These functions may compromise the secure or confidential nature of your information, especially if you are using a computer shared by more than one person. For any login issues, please ensure that you have registered for DUO and have your secondary device available. You hereby consent and submit to the exclusive jurisdiction of the state and federal courts located in St. Louis County, the state of Missouri, in all questions and controversies arising out of your use of the services. User names and passwords provide two layers of security and authentication. BJC and WUSM do not warrant that access to, or use of, the services or the MyChart site will be or remain uninterrupted, virus-free, or error-free, or that this site will meet any particular criteria of performance or quality. If you would like to view your Cigna HRA confirmation statement, login to www.myCigna.com and choose My Health Assessment from the Wellness section, or call Cigna at 800-244-6224. We receive mail and packages at four locations that are then dispersed to over 45 buildings on the medical campus, and that takes teamwork. BJC and WUSM do not represent or guarantee that any certain health care providers will choose to communicate in this manner or shall continue to communicate in this manner. Use a strong password. Automatic system deactivation will occur after a number of failed login attempts to access the secure portion of the MyChart system. BJC HealthCare ("BJC") and Washington University School of Medicine ("WUSM") are pleased to offer you access to a web-based service called "MyChart." Although you may have access to a variety of records (i.e., laboratory and imaging test results) through the MyChart services, not all of the health care providers who have ordered these tests may be accepting electronic communications via the MyChart website (also referred to as the "site"). Furthermore, with respect to any electronic communication sent by or on behalf of the patient, your health care provider(s) may only be able to respond to such communications based on the information provided. Call the BJC Employee Service Center at 314-362-2184 or toll-free 855-362-2184, or email [email protected] . Communicate with your doctor Get answers to your medical questions from the comfort of your own home If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions contained herein, which shall remain in full force and effect. However, under State and Federal law, there are certain types of health information that the parent or guardian of a minor may not view without the consent of the minor, and therefore, the minor and the minor's physician must give their written consent before the parent or guardian will have access to such information. Although we take diligent effort to preserve your privacy and the confidentiality of your information, we may need to disclose personal information when we have a good faith belief such action is required by law or is necessary to comply with a current judicial proceeding, a court order, or legal process. Or, by email at MyChart@bjc.org. Each proxy you designate will have a separate, individual, and unique identification code and password. Inability to use features without repetitive or continued assistance. You assume full responsibility and risk of loss resulting from the downloading, printing, and/or access of your records or any other content or resource information via the site, including but not limited to loss of privacy of such records. Additionally, if you print out your medical records and misplace or lose them, then that information may not be private information anymore. To commemorate these bright spots in a tough year, BJC hospitals handed out special "I'm the best thing to happen this year!” onesies to babies born in the last days of 2020. Individuals who fail to abide by this policy assume all responsibility for any unauthorized access to confidential patient information. Keep your login ID and password strictly confidential. 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